What we collect
We may collect the following information: Your name, Contact information including email address, demographic information such as postcode, preferences and interests, other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways: Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible and we will promptly correct any information found to be incorrect.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We may collect the following information about you:
Information which you provide to us by filling in forms or which you otherwise submit on the Site. This includes, for example information provided for registration to the Site, or for or other participation in any online interactive activity, such as posting material on the Site. We may also ask you for information when you report a problem with the Site.
Details of your visits to the Site and other websites including, but not limited to, traffic data, location data and other communication data and the resources that you access.
If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
We may collect information about your computer, including where available your IP address, operating system and browser type, in order to analyse trends, administer our Site and track your movements while on the Site. This is statistical data about our user’s browsing actions and does not provide us with personally identifiable data.
How we use your information
We will use any data which we collect about you lawfully only, in accordance with the Data Protection Act 1998. We have in place appropriate security policies which are intended to ensure, as far as possible, the security and integrity of all our information, including your personal information.
We use information held about you in the following ways:
To ensure that content from the Site is presented in the most effective manner for you and for your computer / To provide you with information, products or services (such as newsletters) that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes / To carry out our obligations arising from any contracts entered into between you and us / To allow you to participate in interactive features of our Website, when you choose to do so / To notify you about changes to our Website.
Where we store your personal data
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Links to other sites
Our Site may contain links to other websites which are not owned or controlled by us. Such other sites are not operated by us, and may have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before or at the time of collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by sending an e-mail to us at email@example.com.
Cookies and IP Addresses
When you visit one of our websites, we may send you a cookie. A cookie is a small file which is placed on your computer or device.
1. Essential Cookies
2. Analytical Performance Cookies
We use these types of cookies to monitor our website’s performance and how their users may use it. These cookies provide us with information that helps us provide better products to their users and also to identify any areas that may need maintenance.
3. Functional Cookies
Functional cookies are used to remember your preferences on our websites. This can be anything from remembering your preferences or saving your username.
4. Behavioural Advertising Cookies/Third Party Cookies
Behavioural advertising is based upon your web browsing activity over a period of time – so it’s different to advertising you may see when you’re looking for something online using a search engine (eg Google) or on the website you may be visiting at a particular time.
As an example, you may be doing research in order to buy a guitar and read a number of different articles on a number of different websites. If a guitar manufacturer was part of an advertising network, they may think that you are interested in buying a guitar and serve you with one of their adverts for one of their products. It is possible that from reading these articles elsewhere, you would see this advert on one of our or someone else’s websites.
We cannot control nor do we have access to any cookies placed on your computer by third party advertisers and sponsors. We may also track IP addresses. An IP Address is a number that can identify an Internet Service Provider and country location. It cannot provide personal information.
You are not obliged to accept cookies and may modify your browser so that it will not accept cookies. The browser you use to surf the web not only allows you to see the cookies that you have got but also allows you to control their use.
You can control them by allowing them, deleting them individually or deleting all of them. You can also set your browser to not accept cookies altogether. If this option is selected, you should be aware that many websites will not function properly or at all. It may be possible to set your browser to not accept cookies and ask for your consent before each cookie is set on your device. This gives you control over what is set on your device, however has the drawback of slowing down your browsing experience.
There are different levels of control too. You are able to prevent just third party cookies being deployed, effectively opting out of behavioural advertising, and some even allow you to block specific companies you do not wish to deploy a cookie, instead of selecting all companies.
How can I prevent Online Behavioural Advertising?
The “Your Online Choices” page provided by the Internet Advertising Bureau (IAB), provides an easy way to opt out of behavioural advertising from each (or all) of the networks represented by the IAB.
When you use one of our websites that uses Flash Player, a small Flash Cookie may be used. The purpose of using these cookies is to store your flash player preferences and enhance your browsing experience.
Flash Cookies are stored on your computer in a similar way to standard cookies, except they are stored in a different location. Due to this, it is not possible to block or manage Flash Cookies directly from your browser. In order to manage or delete Flash Cookies, please visit Adobe’s website.
Access to and use of the HeartFuse site (www.heartfuse.com) is provided by HeartFuse (‘us’ or ‘we’), subject to these site terms (‘Site Terms’).
Please read and review these Site Terms carefully before using the site in-depth. By accessing and using any part of this Site you acknowledge that you have read, understood and accept these Site Terms and agree to abide by them. If you do not fully accept the Site Terms we request you not to access or use the Site. We reserve the right to change the Site and these Site Terms, at any time without notice, by posting changes online. You are responsible for checking these Site Terms every time that you access the Site, in order ensure that you are aware of any changes. Your continued access to and use of this Site, after changes are posted, constitutes your acceptance of the amended Site Terms.
Accessing the Site
Access to the Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service provided on the Site without notice. While we endeavour to make this Site available 24 hours a day, we shall not be liable if, for any reason, the Site is unavailable at any time or for any period. Access to this Site may be suspended temporarily or permanently, without notice.
The information on this Site is intended for general information purposes. If you would like advice specific to your circumstances, please contact us. While we endeavour to ensure that information on this Site is correct, no undertaking, warranty or representation (expressed or implied) is given as to its accuracy, currency, fitness for purpose or completeness. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
We do not warrant that the functions available on the Site will be uninterrupted or error free, that defects will be corrected, that the Site will be compatible with any hardware or software that you may use, or that the server that makes it available is free of viruses or bugs. Although we may implement security measures for your protection, you acknowledge that it is your responsibility to implement sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements. You confirm that you are aware of and assume all risks related to the use of the internet, including risks of damage to your software and hardware due to the presence in the Site or any other related website of a virus or any other element capable of altering the computer system.
Viruses, hacking and other offences
You must not misuse this Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which it is stored or any server, computer or database connected to this Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this Site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Site or to your downloading of any material posted on it, or on any website linked to it. You are advised to virus check all materials and/or content accessed and/or downloaded from this Site using commercially available, up to date virus checking software.
We may from time to time provide interactive services on the Site, including, without limitation, chat rooms, bulletin boards and forums (“interactive services”). Where we do provide any interactive service, we will provide clear information to you about the kind of service offered.
We are under no obligation to oversee, monitor or moderate any interactive service we provide on the Site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not. Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
Where you make any contributions to our Site, including to any interactive services associated with it, you must ensure that your contributions are accurate (where they state facts), genuinely held (where they state opinions), and comply with applicable law in the UK and in any country from which they are posted. Contributions must not:
Contain material which is defamatory, obscene, offensive, hateful or inflammatory.
Promote sexually explicit material, violence or any illegal activity.
Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
Infringe any copyright, database right or trade mark of any other person.
Be likely to deceive or be used to impersonate any person or misrepresent your identity or affiliation with any person.
Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
Be threatening, abusive or invade another’s privacy, cause annoyance, inconvenience or needless anxiety, or be likely to harass, upset, embarrass, alarm or annoy any other person.
Give the impression that they emanate from us, if this is not the case.
Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
Where you upload photographs or videos to our Site, you confirm that you have obtained the consent of any third parties clearly identified in them to take such photographs / videos and upload them to the Site.
You shall fully and promptly indemnify us against all damages, proceedings, claims, demands, liabilities, losses, charges, costs and expenses which we may suffer or incur as a result (direct or indirect) of any material, information or data submitted by you to us or to this Site.
Links and Third party content
This Site may contain links to websites of third parties. These are provided for your information only. We are not responsible for the contents or reliability of any other websites to which the Site provides a link and we do not endorse the views expressed within them. Furthermore, providing links to those websites does not imply a suggestion or recommendation to visit them. We shall not be liable for any damages, direct or indirect, which users might suffer, derived from the information contained in said websites, or from the relationship that might arise between users and third parties whose services have been published on this Site. In particular, we do not accept any liability arising out of any allegation that any third party owned content (whether published on this, or any other, website) infringes the intellectual property rights of any person or any liability arising out of any information or opinion contained on such third party website or content.
Linking to our Site
You may create a link from another website which is owned by you to the home page of this Site, provided that you do so in a way that is fair and legal and does not damage our reputation or goodwill, or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part, except with our prior written consent.
This Site must not be framed on any other site, nor may you create a link to any part of the Site other than the home page. We reserve the right to withdraw any linking permission without notice. If you wish to make use of material on the Site other than as set out above, please address your request firstname.lastname@example.org.
We cannot guarantee that you have any right to use third party owned content which is available on this Site and you must obtain permission from the third party owner before using or downloading such content.
Intellectual Property Rights
The contents of this Site are protected by copyright and other intellectual property around the world. Unless otherwise stated, all the intellectual property rights in the Site, including without limitation all artwork, pictures, images, graphics, text, materials, documents, RSS feeds, audio files, podcasts, video files, flash tutorials, graphics devices and code contained in it (together ‘Materials’) on this Site and the design, layout, look and appearance of this Site are owned by us or our third party providers. You are permitted to use and download such Materials or extracts from this Site, subject to all of the following:
Your use of this Site and its Materials is for your information or personal use only. You may not use this Site or any Materials for any commercial purpose, without our express prior written consent. You must not, in any way, modify any such Materials, except as we expressly permit. No part of this Site or its Materials may be reproduced or stored in any form or media, without our express prior written consent. Any rights not expressly granted in these Site Terms are reserved.
All product names, whether or not appearing in print or with the trademark symbol are trademarks belonging to us or our affiliates, related companies or licensors (unless otherwise noted). The use or misuse of these trademarks or any other materials, except as permitted herein, is expressly prohibited and may be in violation of copyright law, trademark law, the law of slander and libel, the law of privacy and publicity, and communications regulations and statutes.
Any communication or other material that you send to us through the internet or post on this Site by electronic mail or otherwise, such as any questions, comments or suggestions, are and will be deemed to be non-confidential and non-proprietary and we shall have no obligation of any kind with respect to such information. By sharing any contribution (including any text, photographs, graphics, video or audio) with us you agree to grant us an irrevocable, royalty-free, worldwide, perpetual, non-exclusive licence to use, copy, distribute, disclose, display, exhibit, transmit and create derivative works from the material in any way we want (including modifying or deleting it). In order that we can use your contribution, you confirm that your contribution is your own original work, is not defamatory and does not infringe any laws and that you have the right to give us permission to use it for the purposes specified above. We shall not be liable or owe any compensation for use or disclosure of your contributions. We are permitted to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the Site constitutes a violation of their intellectual property rights, or their right to privacy.
LIMITATION OF LIABILITY
You agree that access to and use of this Site is at your own risk and sole discretion.
IN NO CIRCUMSTANCES SHALL HEARTFUSE OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THIS SITE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOSS OR DAMAGES WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR ANY LOST PROFITS, LOST SAVINGS, LOSS OF DATA, COSTS, FEES OR EXPENSES OF ANY KIND OR NATURE WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE) BREACH OF CONTRACT OR OTHERWISE THAT MAY ARISE OUT OF OR RELATE TO THE INFORMATION DOWNLOADED OR OBTAINED FROM OR THROUGH THIS SITE OR THE USE OR INABILITY TO USE THE SITE, OR ANY ERRORS OR OMISSIONS IN THE CONTENT THEREOF, EVEN IF FORESEEABLE.
This does not affect our liability for death or personal injury arising from negligence, nor any liability for fraudulent misrepresentations, nor any other liability which cannot be excluded or limited under applicable law.
Some jurisdictions do not allow the exclusion or limitation of incidental, consequential or special damages, so the above limitation or exclusion may not apply to you.
How to contact us
You can contact us by sending an email to email@example.com
The English courts have exclusive jurisdiction over any claim arising from, or related to, your visit or use of the Website. These Site Terms are governed by, and shall be interpreted in accordance with, English law.